• 1. What is Festive Threads?

    Festive Threads is an online e-commerce store offering unique t-shirts, sweatshirts, and crewnecks for the entire family, made-to-order through our print-on-demand partner.

  • 2. How do I place an order?

    Browse our collections, select your preferred size and color, and add the item to your cart. Complete your purchase by following the checkout process. You will receive an order confirmation email and orders updates after your order is placed.

  • 3. What are my shipping options?

    We ship all over the United States. Please check out rates with your preferred carrier and speed to your desired location at checkout.

  • 4. What sizes are available?

    We offer a range of sizes for both adults and children. Please refer to our size guide on each product page for more details.

  • 5. How are the items made?

    All our items are printed on demand through our preferred printing partner, which uses high-quality materials and printing techniques.

  • 6. How long will it take to receive my order?

    All orders are custom printed and lead times vary. Most orders ship within 2-7 business days. Shipping times vary based on your location and the shipping speed chosen at checkout. You'll receive a tracking link once your order ships.

  • 7. Can I change or cancel my order after placing it?

    Please contact us as soon as possible if you need to make changes. Because our items are made-to-order, cancellations and changes are only possible within a limited timeframe.

  • 8. What is your return policy?

    We accept returns for defective or incorrect items. Since our products are made-to-order, we can’t accept returns for other reasons. Please check sizing carefully before ordering and review our refund policy.

    Refund Policy 
  • 9. What payment methods do you accept?

    We accept major credit cards, PayPal, Shop Pay, and other secure payment methods available at checkout.

  • 10. Do you offer custom designs or bulk orders?

    Currently, we don’t offer custom designs, but we’re open to bulk order inquiries. Contact us for details!